WhatsApp is working on a new AI assistance chatbot feature. WhatsApp keeps adding new AI capabilities, and the Meta-owned chat service just began testing a new AI chatbot help feature for users to deliver quick answers and speedy solutions.
WhatsApp is working on a new AI assistance chatbot feature
According to Wabetainfo, the new feature will save customers the trouble of contacting the app’s support via email.
“We will respond to you in a WhatsApp chat, some messages may be generated by AI using a secure service from Meta,” noted the description of the function. Despite the presence of AI, users will be able to communicate with manual chat assistance with a few taps.
In action, the functionality would be useful for fixing common issues and answering questions about WhatsApp capabilities. For the time being, the new AI chatbot capability for WhatsApp users is still in beta testing with version 2.23.23.8 and may take some time to roll out to all Android users.
Meta AI assistant on WhatsApp
According to Meta, you can engage with the AI helper like a human. The AI assistant was created with a bespoke Llama 2 (generative text model) model and Meta’s most recent large language model (LLM) research. It has collaborated with Microsoft’s Bing to provide real-time data for text-based discussions.
Meta AI also provides a picture-generating tool. It can, in essence, generate “photorealistic images from your text prompts in seconds” that you can share in chat. This can be obtained by using @MetaAI /imagine followed by a text prompt.
Meta AI is available in both one-on-one and group discussions. It is presently only available in the United States, and no plans for a global release have been disclosed. The artificial intelligence assistant is available on WhatsApp, Messenger, and Instagram.
Meta claims that their artificial intelligence (AI) tool can “make recommendations in a pinch, make you laugh whenever you need a good joke, settle a debate in a group chat and generally be there to respond to questions or teach you something new.” It also demonstrated how to ask Meta AI for a mocktail recommendation.
Meta also created 28 additional AIs and collaborated with actors and online celebrities to create personalised AIs. Dwyane Wade, Kendall Jenner, MrBeast, Naomi Osaka, and Snoop Dogg are among them. They each have their own AI profiles on Instagram and Facebook. Meta intends to add other characters in the coming weeks. These AI characters are currently in beta testing in the United States.
Meta also developed artificial intelligence stickers for WhatsApp, Messenger, Instagram, and Facebook Stories. Based on word prompts, the AI tool may generate personalised stickers for your chats and tales. It’s comparable to the AI-generated Bitmoji stickers that Snapchat already offers. Over the following month, chosen English-language users will receive Meta’s AI stickers.
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